Added three new copy options to the Advanced Inquiry preview when you right-click on the data.

• Copy Field: Copies the data from the selected cell.
• Copy Row: Copies the entire row, similar to using CTRL+C.
• Copy Row Without Headers: Copies the values from the row but excludes the headers.

New

Added a "date and time" data type in Table builder.

We've introduced a new data type, "TimeStamp," in Table Builder. This type allows you to store both the date and time in a single field, reducing clutter in tables that need to track both values in a record.The existing Date and Time data types remain unchanged and are still available for use.

New

 Credit card payments no longer require the selection of a card type. Additionally, both credit card and ACH payments will automatically set the due date to the current date for new transactions.

• Credit card and ACH payments will now automatically set the due date to the current date for new or duplicate payments.
• When entering a credit card, the card type will be automatically populated based on the card number, removing the need to manually select it.

Changed

Fixed an issue where credit card and ACH payments were not showing error messages correclty.

Fixed

Fixed an issue where the list of tables did not show properly in Advanced Inquiry.

Fixed

DAKCS Communication Service now supports MMS Messaging

The DAKCS Communication Service (DCS) can now send MMS Messages.

MMS Messages sent with DCS will allow you to send a Report Designer Document as a JPG image and a DCS Template of your choosing.

Potential use cases include sending a Validation Notice or adding a company logo to your text messages, making it easy for consumers to recognize the source of the communication.



Within the MMS Node properties, the Document Settings section lets you select the Report Designer Document to send, assign a display name for the Document, the option to upload it to the portal, specify its retention period on the portal, and save a copy to the Vault.





Sample of an MMS message:





A new Communication Tab has been added to Action Designer to organize the communication-type Action Nodes.



Any newly created communication-type nodes will be stored and organized within this tab.

New

Communication Triggers - New Keyword trigger capability

Users can trigger an action based on specific Keywords from incoming, Inbound Messages through DCS.

(MAIN MENU → SYSTEM ADMINISTRATION → ACTION MAINTENANCE → Action Trigger Setup → Communication Tab)

To set up a Keyword Trigger, change the Message Type to Inbound. This will enable the Keyword field, allowing you to input the desired keyword.



Consumers can respond with the keyword in any combination of uppercase or lowercase letters, and may include spaces or punctuation. The trigger will still activate as long as the keyword is present at the beginning of the message.

For example, using the keyword “PAY” will trigger the action in the following responses:

1. “ PaY“
2. “Pay this Account”

Keywords must contain letters or numbers. Special characters or spaces are not permitted.



Note: The first keyword detected in the consumer's response will activate its corresponding trigger.

To prevent this, include Keyword Triggers in the communication messages to prompt one word responses.

New

Consumer Portal Triggers added to the Action Trigger Setup

Consumer Portal Triggers have been added to the Action Trigger Setup tab in Action Maintenance (MAIN MENU → SYSTEM ADMINISTRATION → ACTION MAINTENANCE)



Users can select specific Consumer Events from the Consumer Portal to trigger actions, allowing a more powerful integration with our Consumer Portal and seamless automation within your workflow.



Consumer Events include:

• Clicked Portal Link
• Portal Contact Info Update
• Portal Login
• Portal Login No Payment
• Portal Payment
• Portal Primary ACH Update
• Portal Primary Card Update
• Portal Schedule

Create combinations of Client/Group Triggers and Default Triggers to maximize your automation around the Self-Serving Consumer

New

DCS - Report Designer Documents can be sent/stored on the Consumer Portal

The DAKCS Communication Service can now send a Report Designer Document to be stored and viewed by consumers in the Consumer Portal.

In Beyond, The Send Communication Message Action Node has been updated so that DCS users can configure Document Settings.





These settings will allow a user to select a Report Designer document, rename the document to be displayed on the Consumer Portal, set retention days to limit how long you want the document to be in the portal, and the option to save the report to the Debtor or Account Vault.

Note: The name of the document to display on the Consumer Portal can only contain letters, numbers, underscores, and spaces.



Portal Retention Days can also be set under the Portal tab in the DAKCS Hub.



Add the DCS Communication Template (with the new Fill Points mentioned below) to the Send Communication Message node to include those links to be sent to the consumer.



In the DAKCS Hub site, new Fill Points can be added to your DCS Communication Templates.



Direct Portal Links will log the consumer into the portal, straight to their accounts without any verification.





Document Links will require consumers to verify their Social Security Number before directing them to the Report Designer Document after verification.







Magic Portal Links will require consumers to verify their Date of Birth, Social Security Number, or Zip Code before directing them to their accounts in the Consumer Portal.

DAKCS Hub users can set up their preferred Demographic Verification for Magic Links.







In the Consumer Portal, the Report Designer Document sent with the Send Communication Message node is now available for consumers to view.



Consumers can click on the document to download and view in their browser.

New

Scheduled Query Editor Wizard will now allow you to change the vendor layout.

Changed

Changed communication trigger to now have an option to input a keyword.

Changed

Added an "In Use" column in the open dialog of Screen Designer to indicate which screens are in-use within Beyond.

New

Added an icon next to the fields that are indexed in Advanced Inquiry.

New

Changed the order of letters to appear alphabetically by letter type, then by letter code.

Changed

Changed keyboard shortcuts in Screen Designer to more commonly used shortcuts.

• Alt-F4: Exit Application
• F1: Help Manual
• Ctrl-Shift-S: Save As
• Ctrl-C: Copy
• Ctrl-D: Display/Hide Snaps
• Ctrl-G: Snap to Grid
• Ctrl-L: Load
• Ctrl-N: New
• Ctrl-P: Properties
• Ctrl-S: Save
• Ctrl-V: Paste
• Ctrl-W: Close
• Ctrl-X: Cut

Changed

Fixed an error when a Sting letter was requested by a scheduled action.

Fixed

Fixed an issue where some menus were not displayed in Beyond's menu search results.

Fixed

Fixed an issue where accounts with a medical credit class were not properly being excluded from the state exclusion setup.

Fixed

Fixed an issue where payments were incorrectly marked as denied.

Fixed

Viscept now supports multiple clients for faster processing.

Visual Intercept now has the capability to connect to multiple clients at a time. All connected clients will be able to process batches simultaneously, allowing more actions to be processed in a single day.

The Visual Intercept Client Manager Server Options feature, only available when a user is connected to the Visual Intercept Client, has been updated to make the settings more clear of what it is changing. Please consult with a Support Team Member before any major changes, as incorrect configurations may cause problems with Visual Intercept.





In Beyond, the Action Queue Maintenance tab now shows the Action’s Status, giving more insight to what’s happening or what has happened to the action.



As a reminder, Customers can be notified via Email, and Users can be notified through Beyond’s Inbox when a Visual Intercept Client has been Connected, Disconnected, or when an Action has encountered an error. These settings can be found under MAIN MENU → SYSTEM ADMINISTRATION → SERVER NOTIFICATION SETUP



In order for emails to be sent to notify customers, the Sender Email needs to be correctly set up under the ENCRYPTION KEY SETUP menu option (MAIN MENU → SYSTEM ADMINISTRATION → ENCRYPTION KEY SETUP). Reach out to Support if you need assistance with setting up an email.

New