QwikClient can now enter a consumer email address during account placement.

Changed

Fixed an issue where the help file was missing from viscept client manager.

Fixed

Fixed an issue that was preventing multi-select copy from working on history comments.

Fixed

Viscept Client Manager will now allow error threshold to be adjusted.

Changed

Fixed a rare issue where importing email addresses from tape drops into existing masters caused multiple email addresses to be marked as primary.

Fixed

Changed Internet and Website menu options so they now open with the user's default web browser.

Changed

Fixed an issue where the "Print Summary" screen would throw an error if the default device name was long than 512 characters.

Fixed

Fixed an issue where the DCS event description was not accurate.

Fixed

Fixed an issue where the technology fee shown when creating payments using a zero cost processor would incorrectly show $0.00 if the debtor had an invalid state.

Fixed

Added tape drop subroutine SS for pulling portions (substrings) from field values.

We have added a new subroutine for tape drops that will allow you extract portions of a value based on the starting character position and the length of data.The subroutine takes 3 symbols

1. Starting character position
2. Length/Number of characters to return
3. (optional) Strip Spaces on output (Y/N)

For example, if the field value contains the state and zip code (e.g. “UT 83440”, and you want to extract only the zip code, you could use subroutine SS, with a starting position (symbol 1) of 4 and a length (symbol 2) of 5 to return “83440” only.If there are spaces in your value that you do not want to import, you can set symbol 3 to Y and it will trim any spaces from the front and end of the output.

New

Added the ability to open an action from other tabs in Action Maintenance.

You can now open the action from the selected item in the following parts of Action Maintenance.

• Action Trigger Setup
• Action Queue Maintenance
• Jackdate Pull Errors

New

Beyond and Consumer Portal now support card payments and payment schedules using zero-cost processors.

Beyond now supports zero-cost processors for credit card payments and payment schedules made within Beyond. The Consumer Portal has also been updated to allow consumers to create payment schedules when configured with a zero-cost processor. Setting up a zero-cost processor in the Consumer Portal has remained unchanged. The steps needed to setup and take payments using zero-cost processing in Beyond are explained below.

Setting up a zero-cost processor In Beyond

To add a zero-cost processor, navigate to the PDC Key Setup screen within Beyond. On this screen you will click Add to add a new processor. Note: You should always setup a new processor, not edit an existing one, when setting up a new zero-cost processor in Beyond. Updating an existing non-zero cost processor into a zero-cost one may cause existing future payments to fail or process incorrectly.   After clicking add, the Credit Card Credential Setup dialog will appear. From this screen, clicking the dropdown will show what processors you can select. The dropdown now shows a new column Zero Cost Processor that indicates whether that processor is a zero-cost processor.  Note: The Name and the Directive columns may not always clearly show whether a processor uses zero-cost processing. You should always look at the Zero Cost Processor column to be certain whether a processor is zero-cost or not.

Adding payments while using a zero-cost processor

  Zero-cost processor payments automatically charge a technology and do not allow adding an additional fee to the payment. The technology fee is charged directly by the processor and is not part of the amount being paid to the agency. For this reason, the fee fields on the payment will be disabled and set to an amount of zero when taking a payment that uses a zero-cost processor.  Note: The technology fee is not shown on this screen. You will need to finish saving the screen and move onto authorizing the payment before the technology fee will be visible.  When you are ready to authorize the payment, the authorization confirmation box will now display the zero-cost processing technology fee for that payment:   Note: This technology fee amount is controlled by the processor. The technology fee cannot be changed manually on a payment. 

Adding payment schedules while using a zero-cost processor

 Creating a payment schedule while using a zero-cost processor follows the same steps as explained above for single payments. Creating a payment schedule has also not changed; after authorizing the first payment, click the “Schedule” button on the prompt that appears.    Filling out the payment schedule has also remained unchanged. Once you desired schedule details and click “next” you will be taken to a new Schedule Summary Screen  Note: The Schedule Summary screen is read-only; If you need to change anything in the schedule, you will need to click the Back button and return to the previous screen.    This summary screen is where each individual payment in the schedule is shown along with the technology fee that will be charged for each one. The sum of all the technology fees and the grand total for the schedule is shown at the bottom.  

New

Changed Action Queue Maintenance to now show the master number as a new column.

We have added a new column “master” to the the Action Queue Maintenance screen. Right-clicking on an item in the list now also shows a new option “Copy Master Number” to allow you to more easily copy and paste the master number.

Changed

The Print Beyond Letters screen has been changed to readd some additional features.

We have added the following features back into the P_rint Beyond Letters_ screen:

• Letters can now be printed in the exact order as they are shown on the screen. This is controlled by setting the number of concurrent reports that can run to a value of 1.
  • Note: Printing letters in order with this setting can cause letters to take longer to print
• A message indicating if who the screen is currently locked to is now displayed at the bottom of the screen.
• The account number has been added to the printing description and can now be seen while letters are printing.

Changed