Payment and Transaction Details Enhancements

We’ve updated the Consumer Portal to make it easier for consumers to view how payments are applied and to take quick action directly from key pages within the Portal.

---

Payment Details Page

The Payment Details page has been enhanced to show a breakdown of how the payment was applied and to which invoice(s) it was applied to. The breakdown is shown in the screenshot below. A list of transactions are now shown under the payment with details of how the payment was applied to each invoice. The name of each transaction is now clickable and allows consumers to easily navigate to the corresponding Invoice Details page for more information. After clicking the name of an invoice, the invoice detail page will be shown.

---

Make a Payment Footer

To create a more consistent experience across the portal, we’ve also added the Make a Payment footer to the bottom of both the Payment Details and the Invoice Details page. This allows a consumer to make a payment without having to navigate back to the Account Summary page. The new footer can be seen in the example screenshots shown above.

Changed

Show interest correctly on invoice statement

In the consumer portal, the invoice statement has been updated to show the correct interest amount in the payment history.

Fixed

We are now using your company logo for the favicon on the payment portal

The favicon (the icon on browser tab) for the consumer payment portal was previously set to the DAKCS logo. Moving forward, we are using a small version of the logo provided for whitelabeling the portal. If no logo has been provided, we will continue using the DAKCS logo as the default.

New

Client Debtor Number was added to the Account Summary on the Consumer Portal

The Client Debtor Number will now appear on the Consumer Portal in the Account Summary List with the label “Original Reference” If the Account is missing the Client Debtor Number, the “Original Reference” will be hidden for that Account in the Summary List.

New

Use correct date an account summary statement

The downloadable account summary statement has been updated with the correct date of service. This date was sometimes off in the past due to different time zones.

Fixed

Increased the size of the Mini Miranda message to allow more details to be entered in.

Changed