Fixed an issue which was preventing Payment Link messages from being sent outside of safe hours.

Previously we prevented Payment Link messages from going out if it was outside the consumer’s safe hours. Since Payment Links are requested while the consumer on the phone, this has been changed so Payment Links will always go out at the time they are requested.

Fixed

The Consumer Portal will now use the account's original creditor name instead of the client name if a value is entered in ORIGINALCREDITOR@.NAME.

Previously, each account in the Consumer Portal would show the client name but not the original creditor name. Each account will now show the original creditor name, if it is populated, or the client name if it is not.

Note: The original creditor name is pulled from the ORIGINALCREDITOR@.NAME field.

New

When creating a payment schedule on the Consumer Portal, the first payment that is due that day will process immediately after creating the payment schedule.

Previously, when a consumer logs into the Consumer Portal and creates a payment schedule, the first payment that is due that same day would not process until the following day when Beyond processes all schedule payments that are due. This has been changed so, when a consumer sets up a payment schedule, it will immediately process the first payment that is scheduled to be due on that same day.

This will allow the first payment in a schedule to be processed sooner while also giving the consumer confirmation that their card was processed successfully.

Additionally, the Consumer Portal previously did not display a newly-created payment schedule to the consumer until they logged out and back into the Consumer Portal. This has been improved so that a consumer can now see their newly-created payment schedule right away without having to log out and back in.

Changed

Added Portal Settings to Space configuration.

Two new settings have been added for the Consumer Portal that are configurable per Space.

• Allow Email Receipts? - This will allow you to enable or disable the ability for Consumers to request an emailed receipt from PDCFlow. Regardless of the option selected, the Consumer is still presented with a payment confirmation receipt on the Consumer Portal after their payment has been accepted.
• Show Zero Balance Payments? - This option will allow you to show all zero balance accounts (including PIF and SIF accounts) on the main summary screen after the Consumer logs in to the Consumer Portal. They will no longer be hidden behind the link to “Show All Accounts”.

To access these new options, first navigate to Spaces on the left navigation panel on DAKCS Hub and select your space. The new option “Portal Settings” will appear as the third option down:



Both of the new options can be toggled on and off in the Portal Settings screen:

New

Added the ability to update payment information in the Consumer Portal.

There is now a new optional feature on the Consumer Portal to allow Consumers to save or update their CC and ACH information for future use. After the Consumer has logged in, they can click on the ellipsis (...) in the top right corner, and select ‘Update My Info’ from the menu options. This will lead you to a screen where you can choose to update either CC or ACH information.



Clicking on either option will take you to update your information.



Updating credit card information will replace the card charged for any active schedules the Consumer created on the Consumer Portal and provide an option to use the updated credit card for future payments. Updating ACH information will not affect any active schedule but will allow you to choose the saved ACH option for newly created payments.

When making a new payment, or setting up a new schedule, there will now be a new option to allow you to use the credit card or ach previously saved.



This provides the Consumer with a one-click option to make a payment with the payment details they stored previously.

New

Changed wording on one time payments in the consumer portal.

Added the following text to the one time payment button in the consumer portal: “Make a partial payment now, pay the rest later.“

Changed

Consumers can save their primary card when processing a transaction.

We have added a new checkbox allowing the consumer to save their card on file for future use. Once they have saved their card, the next time they make a payment, they will be prompted if they want to use their primary card or bank on file.

New

Consumers can now save their primary bank or card on file for future payments in the contact info screen.

They can save a primary card or bank on file when navigating to their My Info screen. They will also have the option to update or delete their primary method.



If their card on file is expired a notification will show up at the top of the Portal, which will give them the option to update or deleted their payment method.

New

Once a primary card expires we send out an email notification for the consumer to update their primary method.

• The notification will be sent via the email address the consumer provided at the time they entered their payment method.

New