Expanded the Customer Phone setup into Customer Info setup.

While configuring a space, we have expanded the “Contact Number” option into “Contact Info” that now allows you to provide a contact phone number and email that consumers can see when they are logged into the portal.When consumers now log into their account on the portal and they navigate to the “Contact Us” screen, a new option showing the email configured for that space is shown. Similar to the phone, clicking the email box will automatically open a new email in the user’s default email client so they can send an email.

Changed

Fixed issue with payment portal links sometimes linking to incorrect space

Occasionally some consumer payment portal links were linked to the incorrect payment space, which would cause log-in issues. This issue has been resolved.

Fixed

Changed the disclaimer shown when a consumer updates their phone number on the portal to be more detailed.

Changed

Fixed an issue which was preventing Payment Link messages from being sent outside of safe hours.

Previously we prevented Payment Link messages from going out if it was outside the consumer’s safe hours. Since Payment Links are requested while the consumer on the phone, this has been changed so Payment Links will always go out at the time they are requested.

Fixed

The Consumer Portal will now use the account's original creditor name instead of the client name if a value is entered in ORIGINALCREDITOR@.NAME.

Previously, each account in the Consumer Portal would show the client name but not the original creditor name. Each account will now show the original creditor name, if it is populated, or the client name if it is not.

Note: The original creditor name is pulled from the ORIGINALCREDITOR@.NAME field.

New

When creating a payment schedule on the Consumer Portal, the first payment that is due that day will process immediately after creating the payment schedule.

Previously, when a consumer logs into the Consumer Portal and creates a payment schedule, the first payment that is due that same day would not process until the following day when Beyond processes all schedule payments that are due. This has been changed so, when a consumer sets up a payment schedule, it will immediately process the first payment that is scheduled to be due on that same day.

This will allow the first payment in a schedule to be processed sooner while also giving the consumer confirmation that their card was processed successfully.

Additionally, the Consumer Portal previously did not display a newly-created payment schedule to the consumer until they logged out and back into the Consumer Portal. This has been improved so that a consumer can now see their newly-created payment schedule right away without having to log out and back in.

Changed