QwikDial Release Page
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QwikDial now sends back payment processor details to Beyond on processed payments.
Fixed an issue with Voice Mail Drops failing to send because of a schedule conflict.
Fixed an issue with not being able to monitor inbound blended calls
Fixed an issue where the wrong Balto prompts would show up when taking an inbound call while logged into a predictive campaign.
Fixed an issue with an agent not being released from a call after transferring to another agent.
Fixed an issue with Voice Mail drop campaigns hanging for a period of time.
Fixed an issue where inbound calls would not be available for monitoring.
Managers can now monitor, coach, or barge in with inbound calls.
Fixed an issue where call recordings could not be paused by the agent on inbound calls.
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